Auto-Mech Cheddar Ltd from Somerset has been awarded the main prize at the Annual AutoCare conference and have been crowned AutoCare’s ‘Garage of the Year’. Lodge Service Station Ltd in Manchester and Leziate Drove Garage Ltd in Kings Lynn were commended runners up.
The Garage of the Year award celebrates the garages’ excellence in digital activity, branding of the garage premises and website, adhering to the AutoCare code of conduct, supporting and embracing the programme, actively sending customer feedback cards, and proactively attending training courses and conferences/regional meetings that are provided by the network.
It was harder to choose a winner this year, because such a huge number of garages are doing a great job of keeping the standard up. Auto-Mech Cheddar Ltd came out top from 567 other independent garages in the AutoCare network nationally, to secure the AutoCare ‘Garage of the Year’ glory.
Maria McCullough, Garage network manager said: "Our AutoCare and Approved Garages in the network are working meticulously to adhere to a strict code that meets the network and industry standard. It involves many factors, which are all taken into consideration when we choose our annual winner and runners up. By meeting our network standard, it means our garages can provide a first-class service to motorist's nationwide. We’re proud of the work that the garages put in, from obtaining garage reviews from motorists, participating in our bi-annual promotions, keeping up their digital work and ensuring that their staff are trained, which in turn, helps them generate new business and increases turnover. Because the quality in the network is now so high, it is becoming more and more difficult to choose the winners. I must say, despite the difficult task of choosing a winner, I believe Auto-Mech Cheddar Ltd are a worthy winner this year. This garage and the runners up have done our network proud. They should be truly delighted of their success."